We want your experience on pokobet-casinos-ie.com to be straightforward and useful. Whether you have a question about one of our casino reviews, need clarification on how our ratings work, or want to flag an issue with our content, our team is here to help.
This site is an independent review and information resource. We do not operate a casino ourselves, process payments, or manage player accounts. If your question relates to a specific casino - such as a withdrawal delay or a bonus dispute - you will need to contact that casino's support team directly.
Support Email
The best way to reach us is by email. Send your message to [email protected] and we will aim to respond within two business days. Please include as much detail as possible so we can give you a helpful answer first time around.
We read every message that comes in. Response times may be slightly longer at weekends or during public holidays in Ireland, but we will always get back to you.
Before Reaching Out
A few things worth checking before you send a message: our site covers Irish online casino reviews and related gambling information, so queries about specific licensed operators, game rules, or payment methods at a particular casino are best directed to that operator. We can point you towards the relevant regulator or help organisation if you are unsure where to turn.
If you are looking for our policies on data handling or cookie use, you will find full details on our Privacy Policy page. For guidance on staying in control of your gambling, our Responsible Gambling page lists practical tools and Irish support services including GamblingCare.ie.
Common Topics
Most messages we receive fall into a handful of areas:
- Questions about how we review and rate casinos
- Requests to update or correct information on a listing
- Partnership or editorial enquiries
- Feedback on site content or usability
- Responsible gambling signposting
If your query fits one of these, drop us a line at [email protected] with a clear subject line and we will route it to the right person on the team.
Privacy
Any personal information you share when contacting us - your name and email address - is used only to respond to your query. We do not add you to mailing lists or pass your details to third parties without your consent. Full details of how we handle personal data are set out in our Privacy Policy.